What Are Cookies?
Cookies are small text files that websites store on your device when you visit them. They help websites remember information about your visit, making your experience smoother and more personalised. Think of cookies like a bookmark that helps a website remember where you left off or what you prefer.
How We Use Cookies
We use cookies to:
- Keep you logged into your account
- Remember your preferences
- Understand how people use our service so we can improve it
- Process payments securely
- Ensure our website works properly
Types of Cookies We Use
Strictly Necessary Cookies
RequiredThese cookies are essential for Fixtyer to work. Without them, you wouldn't be able to use basic features like logging in or creating documents.
We use these for:
- Authentication (keeping you logged in)
- Security (protecting your account and data)
- Load balancing (distributing traffic to keep the service running smoothly)
- Session management (remembering what you're doing as you move through the site)
Legal basis: These cookies are necessary to provide the service you've requested. You can't opt out of these whilst using Fixtyer, but you can delete them by clearing your browser's cookies.
| Cookie Name | Purpose | Duration |
|---|---|---|
| fixtyer_session | Maintains your login session | Session (deleted when you close your browser) |
| fixtyer_auth | Authenticates your account | 30 days |
| csrf_token | Protects against security attacks | Session |
| cookie_consent | Remembers your cookie preferences | 12 months |
Payment Cookies (Stripe)
When you make a payment, we use Stripe to process transactions securely. Stripe sets cookies to:
- Detect and prevent fraud
- Process your payment securely
- Comply with payment regulations
Legal basis: These cookies are necessary to process payments you've authorised.
Third-party cookies set by Stripe:
- Stripe uses various cookies for fraud detection and payment processing
- These cookies may track some browsing behaviour to identify suspicious activity
- Stripe's cookies are governed by Stripe's Privacy Policy
- Stripe cookies typically expire after a few hours to several months
Opting out: You can't opt out of Stripe cookies if you want to make payments, as they're essential for secure transactions. However, if you don't make a payment, these cookies won't be set.
For more information, see Stripe's Cookie Policy.
Analytics Cookies (Google Analytics)
OptionalWe use Google Analytics to understand how visitors use Fixtyer. This helps us improve our service by showing us:
- Which features are most popular
- Where people get stuck or confused
- How people find our website
- General usage patterns
Legal basis: We only use these cookies with your consent (except where aggregated/anonymised data doesn't identify you).
What it tracks
- Pages you visit
- How long you spend on pages
- Device and browser info
- General location (city/region)
- How you arrived at our site
What it doesn't track
- Your IP is anonymised
- No personal information
- No sharing with other Google services
- No use for Google's advertising
| Cookie Name | Purpose | Duration |
|---|---|---|
| _ga | Distinguishes unique users | 2 years |
| _ga_[container-id] | Persists session state | 2 years |
| _gid | Distinguishes unique users | 24 hours |
| _gat | Throttles request rate | 1 minute |
Opting out: You can opt out of Google Analytics by:
- Declining analytics cookies in our cookie banner
- Installing the Google Analytics Opt-out Browser Add-on
- Enabling "Do Not Track" in your browser
For more information, see Google's Privacy Policy.
Cookie Duration
Cookies have different lifespans:
Session Cookies
Deleted when you close your browser
Persistent Cookies
Stay on your device for a set period (shown in the tables above)
Your Cookie Choices
Managing Your Preferences
When you first visit Fixtyer, you'll see a cookie banner asking for your consent. You can:
- Accept all cookies
- Accept only necessary cookies
- Customise your preferences
You can change your preferences at any time by clicking the "Cookie Settings" link in the footer of our website.
Browser Controls
All modern browsers allow you to:
- See what cookies are stored
- Delete cookies
- Block cookies from specific sites
- Block all cookies
How to manage cookies in your browser:
If you block all cookies, some parts of Fixtyer won't work properly. At minimum, you'll need to allow strictly necessary cookies to use the service.
Do Not Track
Some browsers offer a "Do Not Track" (DNT) feature. When we detect DNT is enabled, we:
- Don't load Google Analytics
- Only use strictly necessary cookies
However, DNT doesn't affect Stripe's payment cookies, as these are necessary for secure transactions.
Cookies from Third Parties
Occasionally, our website may contain content from third parties (such as embedded videos or social media feeds). These third parties may set their own cookies, which we don't control.
Please refer to these third parties' privacy and cookie policies for more information.
Cookies and Personal Data
Some cookies may contain personal data, particularly:
- Authentication cookies (linked to your account)
- Session cookies (associated with your browsing session)
This personal data is processed in accordance with our Privacy Policy and UK GDPR. We're the data controller for cookies we set directly, whilst third parties (Stripe, Google) are controllers for their own cookies.
How We Keep Your Data Safe
We take cookie security seriously:
- Sensitive cookies are encrypted
- We use secure (HTTPS) connections
- Authentication cookies are "HTTP-only" (can't be accessed by JavaScript)
- We set the "Secure" flag on all cookies
- We regularly review and update our cookie usage
Changes to This Policy
We may update this cookie policy from time to time to reflect:
- Changes in the law
- Changes to the cookies we use
- Improvements to how we explain things
When we make significant changes, we'll notify you via:
- A notice on our website
- Email (if you have an account)
The "Last updated" date at the top shows when we last revised this policy.
Children's Privacy
Fixtyer is not intended for use by anyone under 18. We don't knowingly collect data from children. If you're a parent or guardian and believe your child has provided us with personal data, please contact us immediately.
International Transfers
Some of our cookie providers (Google, Stripe) may process data outside the UK/EEA. When this happens:
- We ensure appropriate safeguards are in place
- Data is protected to UK GDPR standards
- You can request more information about these transfers
Your Rights
Under UK GDPR, you have rights regarding your personal data, including data stored in cookies:
To exercise these rights, please see the "Contact Us" section below or manage your cookies through our cookie settings panel.
Questions About Cookies?
If you have questions about our use of cookies, please contact us:
Fixtyer
A trading style of Elevyn Technology Group Limited
Email: hello@fixtyer.co.uk
Address: 167 - 169 Great Portland Street, London, W1W 5PF
You also have the right to complain to the Information Commissioner's Office (ICO) if you're concerned about how we handle cookies:
Information Commissioner's Office (ICO)
Website: https://ico.org.uk/make-a-complaint/
Helpline: 0303 123 1113
Technical Details for Developers
If you're a developer or technically curious:
Cookie Attributes
Our cookies use the following attributes where appropriate:
Secure- Only sent over HTTPSHttpOnly- Not accessible via JavaScript (for security)SameSite=LaxorSameSite=Strict- Protection against cross-site request forgery
Local Storage and Similar Technologies
In addition to cookies, we may use:
- Local Storage - For storing user preferences and application state
- Session Storage - For temporary data during your browsing session
These technologies don't automatically expire like cookies but can be cleared through your browser settings.
API Tokens
If you use our API, authentication tokens are stored in your application, not as cookies. These are covered by our Terms of Service and Privacy Policy.
Summary: What You Need to Know
The short version:
- We use cookies to make Fixtyer work and to improve it
- Essential cookies are needed for the service to function
- Stripe cookies are needed for payments
- Google Analytics cookies help us improve (you can opt out)
- You control non-essential cookies through our cookie banner
- You can change your mind anytime in Cookie Settings
- Some cookies come from third parties (Stripe, Google)
What we promise:
- We won't use cookies to track you across other websites
- We won't sell your data to advertisers
- We'll always be transparent about what cookies we use
- You can use Fixtyer with only essential cookies
By continuing to use Fixtyer, you acknowledge that you've read and understood this Cookie Policy.
For information about how we protect your privacy beyond cookies, please see our Privacy Policy.
Have questions about our Cookie Policy?