Damaged by a pothole?
Claim the repair cost back from the council yourself — and keep 100% of whatever you recover.
Mac reviews your photos, checks whether the pothole was already reported, and builds a claim pack citing the Highways Act. You submit it and manage it. No solicitor, no claims company, no one taking a cut.
For 2025-26 the Department for Transport rated 13 of England's 154 highway authorities RED for road maintenance, and 125 AMBER. See how your council rates →
Meet MacClaim guidance covers England and Wales. DfT council ratings cover England only; Welsh claims use the relevant Welsh highway authority's own records.
Evidence Review
Upload photos and get clear, practical guidance
Claim Pack
Generate professional, ready-to-submit documents
Submit Your Claim
You send directly to the body responsible — you're in the driving seat
How It Works
An overview of document preparation and your own claim submission.
Check Your Eligibility
Free initial checkAnswer a few quick questions about your incident. Mac checks whether you may have the basis for a claim and identifies the authority likely to be responsible — your local council, National Highways, or another authority.
- When and where did the damage occur?
- What type of damage to your vehicle?
- Do you have photos and repair costs?
You receive a general indication against common criteria, not legal advice or a prediction of the outcome.
England council evidence
Find your council's road data
Find a council report, compare the 2025-2026 DfT rating bands and open the underlying dataset. Ratings are network context and do not establish notice or liability.
Simple, Transparent Pricing
Only pay when you're ready to generate your claim pack
Eligibility Check
Find out if your claim meets common eligibility criteria before investing any time
- Quick indication on whether it's worth proceeding
- Initial claim assessment
- Responsible authority lookup
- Understand what evidence councils typically expect
- Evidence requirements checklist
- Avoid spending time gathering evidence unnecessarily
- Basic guidance on next steps
- No obligation to continue
- No credit card required
Council Claim Pack
Documents, organised evidence and general information for your own council submission
- Professionally formatted claim pack (citing the Highways Act)
- Council-specific submission guide
- Organised evidence bundle
- AI-powered evidence analysis
- Prior reports check (FixMyStreet)
- Know Your Rights briefing (general guidance)
- Follow-up letter templates
- Clear audit trail of your claim submission
- Designed to match typical council claim requirements
Court Claim Pack
Prepare to escalate to small claims court if your council rejects your claim
- Pre-filled N1 court claim form
- Particulars of claim template
- Court-ready evidence bundle
- Complete court process guide
- What to expect at a small claims hearing
- Hearing preparation checklist
- Plain-English explanation of court paperwork and deadlines
- Designed for self-representation in small claims court
- Helps you present your case clearly and calmly
- No solicitor required
Ready to pursue a pothole damage claim?
Start with the free check, then prepare documents and evidence for your own review.
Start Your Free Claim Check