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Whether you're stuck on something or just have a question, we're here to help.
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Most questions are covered in our guides. They'll walk you through everything step by step.
Quick answers
The Council Claim Pack is £35. Court escalation document preparation is planned, but not currently available to purchase. No subscriptions, no hidden fees.
It depends on the council. Some respond within weeks, others take months. We prepare your documents — the council sets the pace after that.
No. We prepare everything you need, but you submit it yourself. You stay in control throughout.
You can appeal or consider small claims court. Mac can help you understand your options, and dedicated court document preparation is planned for a later release.
No — Mac is our AI-powered assistant. He helps review your evidence and prepare your documents, but he's not a solicitor and doesn't give legal advice.
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If the guides don't cover it, drop us a message. We'll get back to you as soon as we can.
Get in TouchWe typically respond within 1-2 working days.
Fixtyer helps you prepare pothole damage claims. We're not solicitors and we don't provide legal advice. For complex legal matters, seek independent legal advice.